Mental Health and Wellbeing

Mental Health & Wellbeing

On this page you will find information about emotional wellbeing and mental health along with the national and local support that is available. 
Please note that the provision of some of the groups and services listed on this web page may be impacted by the current national Coronavirus situation. 
For the most up-to-date information please contact the individual service directly.

Coronavirus and your wellbeing

The charity Mind has created a special web page about coronavirus and your wellbeing.
The Young Minds website has advice on talking to your child about coronavirus, as well as advice for young people about looking after their mental health while self-isolating.

The importance of good mental health

We all have mental health and it’s just as important as our physical health. Being mentally healthy doesn’t just mean that you don’t have a mental health problem. If you’re in good mental health, you can:

  • Make the most of your potential,

  • Cope with life,

  • Play a full part in your family, workplace, community and among friends.

You can find key information on the following areas:

5 Ways to Wellbeing

Charity Mind has five simple things we can do to take care of ourselves and promote our wellbeing, whether we have a diagnosed mental health problem or not:

  1. Social interaction – connecting with or keeping in contact with the people around you and developing these relationships. This includes with your family, friends, colleagues and neighbours.

  2. Being active – Any kind of regular exercise, whether walking, riding a bike or playing a team sport. If you can develop a hobby or take up a sport or other activity then it will improve your physical health and thereby your mental health and it will give you a focus.

  3. Learning – learning new skills can give you a sense of achievement and a new confidence. This could be anything you like, whether musical, mechanical, artistic.  

  4. Giving – even the smallest act can count, whether it's a smile, a thank you or a kind word. Larger acts, such as volunteering at your local community centre, can improve your mental wellbeing and help you build new social networks.

  5.  Be mindful – be more aware of the present moment, including your thoughts and feelings, your body and the world around you. Some people call this awareness "mindfulness". It can positively change the way you feel about life and how you approach challenges.
    Learn more in Mindfulness for mental wellbeing.

Tips on having a conversation about mental health

Found out how to approach difficult conversations and how to be there when someone speaks up in the Heads Together Talking Mental Health Guide.
More tips on how to start a difficult conversation can be found on the Samaritans website.

Mental health problems

We all have times when we feel down or stressed or frightened. Most of the time those feelings pass. But sometimes they develop into a more serious problem and that could happen to any one of us. Find out more information about types of mental health problems.

Where can you go for help?

Below are a list of self-help online support and helplines:

  • Mind: a national charity providing information and advice. They also have a supportive online community called Side by Side for people aged over 18. 
  • Samaritans: Telephone116 123 (free to call 24 hours a day) or email
  • Young Minds: the UK’s leading mental health charity for children and young people. Young Minds Parent Helpline Telephone 0808 802 5544 and
  • Hampshire CAMHS: an NHS service for young people up to the age of 18. Their website features information, advice and self-help tools for young people and parents.
  • Childline: you can contact Childline about anything. Whatever your worry, it’s better out than in.  Telephone 0800 1111 (free to call 24 hours a day) or 1-2-1 counsellor chat online at the
  • Papyrus HOPELineUK: for young people who may be having thoughts of suicide or anyone concerned about a young person. Telephone 0800 068 41 41 (10am-10pm weekdays, 2pm-10pm weekends, and 2pm-5pm Bank Holidays).
  • SANE: Emotional support, information and guidance for people affected by mental illness, their families and carers. SANEline Telephone 0300 304 7000 (4.30pm - 10.30pm daily).
  • NHS Moodzone: includes information about self-help techniques and resources including
    Reading Well Books on Prescription, a collection of books you can borrow from your local library.
  • Anxiety UK: Charity providing support if you have been diagnosed with an anxiety condition. Telephone 03444 775 774 (Monday to Friday, 9.30am to 10pm; Saturday to Sunday, 10am to 8pm).
  • Bipolar UK: A charity helping people living with manic depression or bipolar disorder.
  • CALM is the Campaign Against Living Miserably, for men aged 15 to 35. Telephone 0800 58 58 58 (daily, 5pm to midnight).
  • Men's Health Forum: 24/7 stress support for men by text, chat and email.
  • OCD Action: Support for people with OCD. Includes information on treatment and online resources.
  • OCD UK: A charity run by people with OCD, for people with OCD. Includes facts, news and treatments. Telephone 0333 212 7890 (Monday to Friday, 9am to 5pm).
  • Rethink Mental Illness: Support and advice for people living with mental illness. Telephone 0300 5000 927 (Monday to Friday, 9.30am to 4pm)
  • Mental Health & Money Advice. Helping you understand, manage and improve your mental health and money issues.
  • MindEd for families is a free online NHS resource providing safe and reliable mental health advice for parents or carers who are concerned about the mental health of their child or teenager; older people and those who care for them; and, professionals and volunteers working with infants, children or teenagers.


  • GPs are there to help you with any problem related to your mental health as well as physical health.
    They can refer you to a broad range of services, depending on your need. 

Urgent help

  • In an emergency Telephone 999.
  • If you need help urgently for your mental health but it's not an emergency, contact your GP or NHS 111 online or Telephone 111. 
  • If you want to talk things through you can contact:
    • Samaritans: trained volunteers listen in confidence to anyone in any type of emotional distress, without judging or telling people what to do. Call 116 123 free from any phone, 24 hours a day or email
    • Samaritans face to face with no appointment necessary.
      Samaritans Farnborough branch locations and opening times.
      Samaritans Basingstoke branch locations and opening times.
    • Shout: text Shout to 85258. The UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
      For more information go to
    • Childline: Telephone 0800 1111 – free to call 24 hours a day.
      1-2-1 counsellor chat online via the
    • Mental Health Crisis Helpline: Telephone 0800 915 4644 (for adults) – open 24 hours a day, 7 days a week.
      The service is provided by Surrey and Borders Partnership NHS Foundation Trust.
      Only available to people registered with a GP in Fleet, Yateley or Crondall (not for people registered at Hook, Hartley Wintney or Odiham) 
    • Safe Havens (for adults): An out of hours drop-in service for anyone experiencing a mental health crisis or their carer.  Safe Havens are available at Aldershot, Guildford and Woking. These are open access to anyone registered with a GP in the North East Hampshire area including Fleet, Yateley and Crondall. 
      • Wellbeing Centre, 121-123 Victoria Road, Aldershot, Hampshire GU11 1JN, 6pm-11pm Monday to Friday, 12:30-11pm weekends and bank holidays.
      • Oakleaf Enterprise,101 Walnut Tree Close,Guildford,Surrey GU1 4UQ, 6pm-11pm, 365 days a year.
      • The Prop,30 Goldsworth Road, Woking, Surrey GU21 6JT, 6pm-11pm, 365 days a year. 
    • The Oasis (for adults): Service for people in mental health crisis or the prevention of a mental health crisis. Telephone and text support only. Telephone 08007720527 or text 07879 376286 Monday – Friday 6.30pm – 9.30pm. After making the initial contact a member of staff will offer a timeslot for people to receive support. 
    • Young Person's Safe Haven: Service for people aged 10-17 registered with a GP in Fleet, Yateley or Crondall who need support with their emotional wellbeing and mental health or are experiencing a mental health crisis. The service will initially run virtually every Wednesday and Saturday via webchat, telephone and potential pre-arranged Zoom sessions. Every Wednesday from 5-8pm and every Saturday from 10:30am-1pm. To find out more telephone 02380 224 224 or email
    • Hampshire CAMHS website has a section for young people in crisis.
    • Stay Alive App - available on Google Play and the App Store  

Support for adults

  • Talking Therapies
    • What does the service provide? Free access to approved therapies including Cognitive Behavioural Therapy (CBT).
    • Who is the service for? Anybody aged 16 and above who is feeling stressed, anxious, low in mood or depressed.
    • How can I access the service?  You can talk to your GP about whether the IAPT service is right for you, or you can contact the service directly.  
    • There are two services in the Hart area:
      • If you are registered with a GP practice in Fleet, Church Crookham, Crondall, Blackwater or Yateley you can access the TalkPlus service
      • If you are registered with a GP practice in Odiham, Hook or Hartley Wintney, you can access the italk service
  • Wellbeing Centre Hart and Rushmoor (provided by Andover Mind)
    • What does the service provide? Supports people with mental health needs in their recovery journey including engaging with groups in the community, employment support, wellbeing and emotional support.  
    • The service also provides advice and information and services to help prevent the onset of mental health conditions. 
    • How can I access the service?  You can speak to your GP or Community Mental Health Team (if already in contact with one), visit the Andover Mind website to find out more, or contact the Wellbeing Centre direct Telephone 01252 317481
      or email  
    • You can also drop in to the weekly Fleet Hub on Wednesdays from 9:15am until 12pm, in room GF4 at Hart District Council offices, Harlington Way, Fleet, GU51 4AE.
  • North East Hampshire & Farnham Recovery College
    • You can enrol if you are registered with a GP practice in Fleet, Church Crookham, Crondall, Blackwater or Yateley. 
    • The Recovery College can support you to improve your health and wellbeing and pursue your own unique life goals, with or without the ongoing symptoms of an illness or condition. 
    • Courses are aimed at everyone aged 18 and over in the North East Hampshire and Farnham area and delivered in a variety of locations. Whether you want to improve your health and wellbeing, have a physical or mental health condition that you want to learn how to manage, or care for someone who has a physical or mental health condition, there are courses for you.
      • Develop skills such as learning to sleep well or getting into work.
      • Build your confidence and learn how to manage low self-esteem.
      • Maintain a healthy lifestyle with Pilates, seated exercise or healthy eating courses.
      • Explore your creative side with art, music or creative writing.
      • Learn more about physical and mental health conditions
    • Visit the North East Hampshire & Farnham Recovery College website to find out more,  email, Telephone 01276 454150 or text 07920 207046 and ask for the Recovery College.
  • The Southern Health Recovery College
    • You can enrol if you are aged 18 or above and are registered with Whitewater Health or The Odiham Health Centre.
    • Courses are free if you have used the italk service or adult mental health services from Southern Health NHS Foundation Trust within the past 2 years. If this does not apply, you can access courses for a nominal fee
      and information about fees can be found at the Recovery College webpage.
    • The Recovery College takes an educational approach to equip you with the knowledge and skills to get on with your life, despite mental illness.
    • Enrolment takes minutes and the Recovery College offers courses all over Hampshire. You only need to enrol once and then you can book onto the courses over the Telephone 023 8231 0262 or email  
      For more information visit the Recovery College webpage.
  • Sunshine and Showers groups
  • Fleet OCD Friendship Group
    •  What does the service provide? We aim to support, educate and raise awareness during our monthly meetings.
    • Every 3 months we invite a speaker to come and talk about relevant issues.
    • The group is user-led and professionally supported by the national charity OCD Action.  First Thursday of the month 7pm - 9pm, at The Point (Youth Centre), Harlington Way, Fleet, GU51 4BP.
    • Who is the service for?  People with OCD and for their families, friends and carers.
    • How can I access the service? Telephone 01252 819431 or email
  • Community Access Project
    • What does the service provide? Friendly, impartial advice on coping with a wide range of daily living activities including: keeping appointments, socialising and hobbies, encouraging good housekeeping skills, information seeking, and other personal goals. Support to return to education and access other services.
    • Who is the service for?  People aged between 18 and 65, living in Aldershot, Farnborough and Fleet areas.
    • You can access the service if you are experiencing mental distress and you do not have support from any other mental health worker or receive any one-to-one support from other agencies.  
    • How can I access the service? Telephone 07894 606244 or email
  • North Hampshire Mental Health Support Service
    • What does the service provide? A community support service provided by Sanctuary Supported Living.  
    • Drop-in sessions, support groups, activities, telephone support and one-to-one support meetings.  
    • Support around self-managing mental health; maintaining your accommodation; accessing education, work and training; building and maintaining positive relationships, managing budgets, health & wellbeing, building confidence, resilience and self-esteem; socialising and community involvement; staying safe.
    • Who is the service for? People aged 18 and over who have a mental health need.
    • How can I access the service? To apply for support, visit a drop-in session go to
      Sanctuary Supported Living website for locations and times, or contact the service on 01256 465334
      or using the Sanctuary Supported Living online form.

Support for children, young people and their parents/carers

  • Hampshire Youth Access (counselling)
    • Hampshire Youth Access is a partnership of 12 leading agencies providing counselling, information, advice, and support to children and young people aged 5-17 across Hampshire. They also give advice and information to anyone concerned about a child or young person’s emotional wellbeing. To get in touch, call 02382 147 755 or email
    • Open Monday to Friday between 9am and 5pm.
  • 121 Youth Counselling
    • 121 Youth Counselling is run by Hart Voluntary Action and provides free weekly counselling sessions for young people aged 11-25 who live in Hart, go to a local school, or are registered with a Hart GP surgery. The service is a member of the Hampshire Youth Access partnership.  Further information can be found at Hart Voluntary Action website or call 01252 815652.
  • Surrey & Borders Youth Counselling
    • A Youth Counselling service for those aged between 12 and 24 is also provided by Surrey & Borders Partnership NHS Foundation Trust.  
    • The service can offer up to 6 appointments and each appointment will last up to 50 minutes.
    • Referrals can be made by all health, social care and education practitioners.
    • All children and young people need to be registered with a GP in Surrey or NE Hampshire to be referred to the service.  
    • Further information can be found at Surrey & Borders Youth Counselling webpage or to make a referral Telephone 0300 222 5755. We are open 8am - 8pm Monday to Friday and 9am -12pm Saturday.
  • Hampshire CAMHS Service 
    • The Hampshire Child and Adolescent Mental Health Service (CAMHS) are an NHS service that aims to help young people up to the age of 18 who are finding it hard to manage their emotional and psychological health, and who are suffering with acute, chronic and severe mental health problems.
    • For more information about the service including who can make a referral and how visit Hampshire CAMHS website.
  • Future in Mind
    • Do you care for a child or young person who struggles with their mental health?
    • Is your child attending, or waiting to attend, CAMHS?
    • Future in Mind sessions run at multiple locations in Hampshire and provide an opportunity to share strategies, meet other local parents and keep up to date with the CAMHS service.
    • Find more information visit Hampshire Parent and Carer Network website
  • The Hampshire Specialist Parenting Support Service
    • The service provides parenting programmes for parents/carers who have children aged 5-17 that meet any one of the following criteria.
      • Are diagnosed with an Autistic Spectrum Condition (ASC) or 
      • Are diagnosed with Attention Deficit Hyperactivity Disorder (ADHD) or
      • Are displaying troubling or challenging behaviours associated with mild-moderate conduct disorder or
      • Are teenagers displaying anti-social behaviour including child to parent violence.
    • The service accepts referrals from professionals or self-referral from parents/carers of children who meet the criteria. For more details or to discuss making a referral Telephone 01489 799178 or email

    Support for people with dementia, their family and carers