Noise problem
Advice on what you can do about a noise issue and how to report a statutory noise nuisance.
Before you contact us, we always suggest you talk to your neighbours first to try and resolve any problems. Often, your neighbour may not be aware they're causing a problem.
We can help with certain types of noise which cause a statutory noise nuisance. This is noise which unreasonably and significantly interferes with the use or enjoyment of your home or other premises. You must experience it regularly or for an extended period of time. We have legal powers to deal with this type of nuisance.
Please use the webform to report a noise issue.
You need to provide evidence to back up a complaint about noise. This can be in the form of a noise diary. We've provided an example that you can download and use:
You should make entries to the diary for one month and send it to us. One of the team will review it and decide whether to investigate further. We will contact you at this time if necessary.
Evidence you need to show
We'll ask you to provide evidence such as:
- a diary sheet saying what the issue is
- when and how often it happens
- photographs
- videos
- maps or drawings
Points to note
The following are unlikely to be a statutory nuisance:
- dogs barking occasionally
- a one-off party
- DIY
- a lawnmower or garden tools being used
- a baby crying
We can't investigate:
- people shouting, laughing or screaming on a public road or footpath
- noise from air traffic
- noise from traffic or engines on public roads
The GOV.UK website has guidance on how councils deal with noise complaints.