Report a flood

Dial 999 if it is an emergency and someone is in danger

Hampshire County Council is the Lead Local Flood Authority for Hampshire. To report a flood, and for information on flooding, go to their Flood and water management page. 

Depending on the cause of the flooding, your report will be directed to the relevant responsible authority, likely to be the Environment Agency, Hampshire County Council or a water company. 

Reporting flooding this way helps to create a comprehensive record of flood events. 

In a flooding emergency

Dial 999 if it is an emergency and someone is in danger.

To report a highways emergency that poses an immediate risk to the public, call Hampshire County Council on:

• 0300 555 1388 (8:30am to 5pm, Monday to Friday)
• 101 outside office hours 

Our role during a flood event

We do not have an official responsibility for managing flood events. 

However, we are available to provide support to people who may become homeless because of such an event. 

• If you have been made homeless, contact our Housing Team on 01252 774239 during office hours or 01252 774477 out of hours.
• If directed by Hampshire County or the Police, we may establish a rest centre as part of an Emergency Planning response. 

If a property has been structurally damaged by flooding, please contact our Building Control team on 01252 398715 for advice.

Whilst we have a very small supply of sandbags for our own operational purposes, we do not have the capacity or infrastructure to make them available to residents during a flood event. Sandbags and other flood management measures can be bought from builders’ merchants, hardware or DIY stores.