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  • Business Support Officer

Business Support Officer

Salary: £26,823.74 - £29,539.97
Grade: D
Job reference:H26/05
Hours per week: 37 Hours per week
Location: Fleet, Hampshire
Type: One year fixed term contract
Closing Date: noon, 8 June 2026
Interview dates/times: 16 June 2026 1100-1500 & 17 June 2026 1400-1700

The job

An exciting opportunity has arisen within Communities service for a Business Support Officer. The successful applicant will work across busy teams, supporting Environmental Health/Enforcement and Licensing services. You will get involved in a diverse range of business support functions, providing front line administrative support.  

The applicant

The applicant will have:

  • Experience with operating computer-based information systems and software.
  • Previous experience of business support, ideally within local government would be an advantage but training will be provided so is not essential.
  • Good telephone manner and customer care skills.
  • Confident people skills and able to communicate competently and accurately.
  • Commitment to delivering the best possible services for residents, and internal customers 
  • Ability to take ownership of tasks, challenges and problems to achieve an appropriate outcome
  • Be committed to providing high quality customer service 

The key responsibilities for the role of the Business Support Officer are as follows:

  • To respond to, and assist with, enquiries from internal and external customers. 
  • Act as first point of contact, to receive and process Environmental Health/Enforcement service requests and tasks.
  • To raise invoices, handle incoming payments, process refunds, organise outgoing invoices, produce accounting and financial data as and when required. 
  • To generate standard letters and documents.
  • To assist with the publication of documents and online information.
  • Input food hygiene and health and safety inspection risk ratings in accordance with specified codes of practice and input new premises data.

Assisting officers with the projection and allocation of inspections.

  • Help process licenses for animal welfare, hairdressers, acupuncturists, tattooists and scrap metal dealers.
  • Refer appropriate information to other organisations and agencies as appropriate.
  • To undertake other duties such as the teams require, commensurate with the grade, including special projects.
  • Provide a high-quality service for our residents, staff, managers, and external partners.

Interviews are scheduled to be held on site at Hart District Council Offices.

Business Support Officer job description

For further information regarding the post, please contact neil.hince@hart.gov.uk or rachael.wilkinson@hart.gov.uk.

Please apply by submitting a CV and Covering Letter (no more than two sides of A4 aligned to the person specification).

Apply for Business Support Officer

Recently closed vacancies

Senior Ranger

Salary: £36,962.11 to £39,519.41 
Grade: G 
Job reference: HR26/04
Hours per week: 37
Location: Fleet in Hart District (NE Hampshire)
Type: Permanent 
Closing date: noon, 17 April 2026
Interview date: TBC

Job description for Senior Ranger

 

Equal opportunities, employment policies and volunteering

Hart District Council is an equal opportunities employer. View the Employment Application privacy notice that will apply if you are taken forward to the interview stage. Read our corporate policies for more information about our working practices and policies. You can also find out more about working in local government and career opportunities for young people

We are committed to supporting and developing all our staff. We strive to create a culture that is inclusive, innovative, and enjoyable. We support our staff in maintaining a good work/life balance. 

We support Hart Voluntary Action which promotes and supports the development of volunteering. They have a range of volunteering opportunities available in the Hart District. For more information please visit the HVA website.