Countryside Services: privacy

Service area covered by this privacy notice

Countryside Services

Purpose of the processing

The Council processes personal information to enable Countryside Services to carry out its duty and functions, to provide you with a service, and to continue to make service improvements.

Lawful basis for processing personal data

  • public task
  • contract
  • legal obligation
  • consent
  • legitimate interests

Categories of personal data being processed

  • name
  • emergency contact name
  • address
  • telephone number
  • emergency contact telephone number
  • email address
  • age
  • fishing rod licence number
  • property photos (trees, hedges etc.)
  • photos
  • moving images
  • bank card details
  • company name
  • lead contact
  • agent
  • agent contact details
  • signature
  • insurance information
  • criminal offence data

Special categories of personal data being processed

  • accident/near miss report details (name, address, telephone number, age (if under 21), reference, day, date, time, exact location, nature of injuries, details of accident/near miss, action taken, details of casualty hospitalisation, witness name, address and telephone number, exact location of injuries, name and job title HDC staff, name and signature line manager)
  • health information (for safeguarding)

Conditions for processing special categories of personal data

  • legal claims or judicial acts
  • employment, social security and social protection (if authorised by law)
  • substantial public interest

Who the data might be shared with

  • contractors
  • Basingstoke and Deane Borough Council
  • HSE
  • RoSPA
  • relevant staff
  • organisations
  • interested groups
  • agents
  • UniForm

Wildlife cameras

Some of our locations have wildlife cameras used to monitor wildlife and support site management. While it is highly unlikely, you may be recorded when visiting.

  • recordings are only viewed in a secure environment
  • footage is stored for a set period and then overwritten or destroyed
  • only wildlife footage is kept
  • any potential 'accidental' images of people will be deleted immediately

Events

Photos or videos may be taken during events for the purpose of promoting what we’ve done and showcasing what we can offer in the future. This will be stored and retained in line with the Hart District Council privacy policy.

  • book-on events: When you book onto an event, you will sign to confirm you understand images may be taken. At the start of the event, you can let us know if you prefer not to appear in images. If you change your mind after the event, you can request image removal.
  • open events: For open events where we run a stall, posters with a QR code, weblink, and email will be displayed. After the event, if you notice any images that include you and would like them removed, please get in touch using the provided contact details.
  • school or group hire: If we are hired by a private group, school or uniformed group such as Beavers or Scouts, images may be taken during the activity. In this case, the teacher or group leader will sign on behalf of the students or participants and will inform us of anyone who cannot be included in images.

Volunteers and work experience

Photos or videos may be taken during volunteer tasks or work experience placements to help advertise our activities and promote future opportunities. At the start of each activity, you can let us know if you prefer not to appear in images. If you change your mind after the activity, you can request image removal. This will be stored and retained in line with the Hart District Council privacy policy.

Emergency contact information

Emergency contact information is collected to ensure your safety and to contact someone quickly in case of an emergency during events or placements.

Photo removal requests and inquiries

If you would like to request the removal of any photos or videos in which you appear, or if you have any other privacy-related inquiries, please contact us at countryside@hart.gov.uk