Street cleaning

Hart District Council is responsible for all street cleansing operations within the District. This is a large scale operation covering an area of urban and rural roads and verges. We have a joint service with Basingstoke & Deane Borough Council and we are both committed to ensuring that we have clean and tidy towns and villages for all residents and visitors to enjoy. Our belief is that all people in Hart are entitled to live and work in a safe and clean environment. We are working hard to achieve this.

We schedule the litter picking of verges and open spaces, aiming to clean littered areas at least once a week. The standards of cleanliness which must be maintained are contained within the Environmental Protection Act 1990 and Code of Practice for litter and refuse.

Our teams of road sweepers and litter pickers remove litter and rubbish from 6am, seven days a week throughout the district, to ensure that high levels of cleanliness are maintained. These are assisted by specialist cleansing teams, mechanical sweepers, graffiti removal teams and response units.

Fly-tipping

Fly-tipping is the term given to the illegal dumping of waste.

It is an offence under the Environmental Protection Act 1990 to fly-tip.

Offenders can be fined up to £50,000 and/or 5 years imprisonment. Fines are unlimited if the case goes to the Crown Court

We spend considerable amounts of time and money removing fly-tipped rubbish and is seeking the help of the public to prevent this problem.

If you discover fly-tipped waste please follow these simple do's and don'ts:

  • Do not touch the waste: please be aware that some waste is dangerous and may contain sharp objects, and hazardous materials like asbestos or chemicals.
  • Do not open any black bags, boxes or containers.
  • Visually inspect the waste: try to determine what the waste consists of and how much there is.
  • Take note of its exact location, or the nearest landmark.
  • Do not disturb the site: there may be evidence that could help identify the culprits and lead to their prosecution. Please do not remove anything from the fly-tip site. It is vital that all the evidence is left at the site for council officers to investigate. If any evidence is removed, it could damage any potential prosecution case taken by the council.

If you find a fly-tip please report it online using 'fixmystreet' . The Council will look to take action whenever it is able to identify the person responsible for the fly-tipping.

If you see someone fly-tipping we need your help to take that person to task and to try and put a stop to this sort of illegal activity. If you do see something, the information on what you've seen can help us catch the culprit.

But it is important to remember that fly-tippers are committing a crime and they do not want to be caught. Please do not approach them.

The following types of information could be a big help in us tracing the offenders and possibly taking legal action against them:

  • The day, date and time of the incident you saw.
  • Make, model, colour and registration number of vehicle involved, and any company details on the vehicle.
  • Details of what was being fly-tipped e.g. household waste, garden rubbish, broken furniture, white goods.
  • How much was dumped, e.g. black sacks, contents of a car boot, van load?
  • How many people were involved and what they looked like.

To report by telephoning our Contact Centre on 01252 622122 giving the details of the incident.

Your duty to ensure your waste is not fly-tipped

You must show you took reasonable steps to prevent your waste being fly-tipped. This is called your duty of care.

Using a licensed waste carrier

Check if your waste carrier is licensed. You can do this quickly with their name or licence number at hants.gov.uk/fly-tipping.

  • Ask what will happen to your waste. A licensed waste carrier should not object to this.
  • Keep a record of their waste carrier licence number by taking a photo of the licence, or take a screenshot when you check online.
  • Keep a waste transfer note or receipt to say where the waste was collected from, by whom, and where it is going.
  • If you have been issued a fly-tipping Fixed Penalty Notice and you would like to appeal or complain about it, please fill in our online FPN appeal form 

How should you dispose of your waste?

All household waste collections are made from your kerbside outside your property from 6.30am on you specified days. To find out when your collection is due, visit our My Area webpage , or to arrange a chargeable bulky waste collection call 01252 622122, or visit our Household Waste webpage . Read further information on our Waste and Recycling webpage . 

Read further information on how to dispose of non-household, commercial and trade waste on HCC's Commercial Waste webpage

The Hart Household Waste and Recycling Centre is at: 

Springwell Lane
Hartley Wintney
RG27 8BW

Tel: 01252 843742

For information on disposing safely of of asbestos, visit our Health & Safety webpage or the Health & Safety Executive webpage.

Litter

Dropping litter is an offence under the Environmental Protection Act 1990 and offenders can be fined as much as £2,500. 

As part of our efforts to keep Hart clear of litter, we are introducing Environmental Enforcement officers. Read more about our Stop It, Don't Drop It campaign.

Dead animals

It can be upsetting to see a dead animal on the roadside, whether it is a domestic pet or a wild animal, such as a fox or a deer.

The Council’s Street care team is responsible for the removal of dead animals from the highway and public open spaces. To report a dead animal in this area please report it online. We endeavour to remove the remains within 24 hours. Please be aware that smaller animals such as squirrels, rabbits or mice would normally only be dealt with by scheduled street cleansing.

The bodies of domestic pets will be scanned for evidence of micro-chipping and, if found, we will contact the owner.  Domestic pets will be retained for a minimum of 3 months to allow for owners to collect them, should they so wish.

We log all reports of dead domestic animals that are removed, so if you are missing a family pet and suspect that it may have been involved in an accident, please ask us.

Environmental enforcement

The council would like to ensure that residents are aware of environmental issues and the actions that are taken. One of the key factors in achieving this is education with schools and colleges and working with businesses and the community.

Another essential element is the enforcement of environmental legislation.  As part of our drive to make our district a cleaner and greener environment we target offenders who commit environmental crime. Unfortunately like any area, we suffer from environmental crime and our team is working hard to prosecute the offenders who damage, spoil and pollute the community we live in.

We follow cases throughout the prosecution process, from the service of a notice to an individual or business, to performing an in-depth background check and conducting interviews under caution.

Annual report on the Street Cleaning and Grounds Maintenance Service 2014

At the last Environmental Service Board meeting last year’s performance of the Council’s Street Cleaning and Grounds Maintenance service which is operated by Basingstoke and Deane Borough Council was discussed.

The report shows improvements in both service areas including:

  • a reduction in the number of customer contacts,
  • a reduction in the number of reported fly tips,
  • an increase, from 8 to 9 in the number of grass cuts carried out annually.

Looking to the future the service has identified a number of initiatives which it is hoped will lead to further service improvements over the coming year. 

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