Bulky household waste collection

Could your item be re-used?

If your item is suitable for reuse, there are charities that will collect some bulky waste items for free. It is worth checking on their website or contacting them directly if you wish to donate your items.

Some useful links for free furniture collections in the area include: 

• Fleet Lions Community furniture store
• Basingstoke Community Furniture Project
• Salvation Army furniture collection

Bulky waste collections

We can collect bulky items/white goods such as old furniture, sofas (no recliners), washing machines, cookers and carpets for a charge. We do not collect commercial or industrial appliances.

We reserve the right to cancel bulk collections to protect the delivery of core waste and recycling services.

All items should be together outside, ​within the boundary of your property, ​as close to the edge as possible. Make sure they are visible from the public highway/footpath and are easily accessible for our crews.

Collection times are from 6:30am September-April and 6am May-August.

We cannot collect items containing glass panels.

Certain items are charged as more than a single item due to the size or weight, for example a three-seater sofa or fridge/freezer over 4ft.

See our list of items we can and can't collect below.

How to book

If you have any white goods, please call 01252 622122 to book your collection.

Book a bulky waste collection online

Fees

Cancellation charges

£10.00 if you cancel the service prior to the three working days before the collection date.

£20.00 if you cancel the service within the three working days before the collection date.

Certain items may be charged as more than a single item due to the size or weight.

Items we can and can't collect