Care and support

From time to time we may all need a bit of care or support.  This page is designed to help you find information and advice on a range of topics.


To find local health services including GPs and dentists visit the NHS Choices website.

Care and support for adults

A guide to care and support services available for adults in Hampshire with eligible care needs can be found on the Hampshire County Council website. Alternatively you can find information to help you find your own care and support solutions including local groups, activities and services within the community, care homes and home care agencies by visiting Connect to Support Hampshire.

If you need to report concerns about abuse of a vulnerable adult call Hampshire Adult Services on 0300 555 1386 or the police on 101. In an emergency, or if you suspect you or someone else is in immediate danger, phone 999.

Age Concern Hampshire provides an Information Service offering independent, impartial and confidential support to older people their friends, family and carers, and also to professionals working with older people. The Freephone Information Line (0800 328 7154) is staffed by highly trained volunteer advisors who can help with enquiries on everything from care and heating bills to benefits, local social clubs and activities. It is open from Monday to Thursday from 10am to 1pm.

Information for families and young people

You can find information and advice for young people about education, training, working and youth support on the Your Future website.

The Family Information and Services Hub can give you information about what is going on in your area, details on how to access services (including childcare), organisations and activities in Hampshire, and the advice and support that's available.  

To report concerns about abuse of a child or young person call Hampshire Children's Services on 0300 555 1384. You do not need to know everything about the child or young person and what is happening before contacting us. In an emergency contact the police by dialling 999.

Information and support for carers

A carer is anyone who provides unpaid care for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.

Carer Support and Dementia Advice Service for Hampshire - provided by Andover Mind. The service supports all carers aged 18 and above who provide care for an adult. One to one support, peer support groups, workshops and training. Referral by GP, other professionals or self-referral. Tel: 01264 332297 or Email:

Carers Emergency Planning service - provided by The Princess Royal Trust for Carers in Hampshire. A dedicated team providing FREE support to discuss, develop and implement an emergency plan. Up to 48hrs free care may be available for the person you care for in the event of an emergency. No adult services assessment is needed. Tel 0800 169 1577.

Carers Hubs – provided by The Princess Royal Trust for Carers in Hampshire. Drop in to access information and support, and meet other carers. Hubs are held in Fleet, Yateley, Aldershot, Farnborough and Alton. For times and locations visit or phone 01264 835246.

Support for young carers is available from Hart and Rushmoor Young Carers.

Domestic Abuse

A confidential help service for women, men, children and young people experiencing domestic abuse in Hampshire. Call 03300 165 112 or visit the Hampshire Domestic Abuse Partnership website for more information.

More Advice

Citizens Advice Hart provides free, independent, confidential and impartial advice to everyone on a range of issues including benefits, debt and money, family and relationships, housing, work, consumer issues and immigration.

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